The Update
News for hospitals and the transfusion community produced by Hospital Customer Services.
Print versions of each month's Update are available in the archive
19 June 2025
Customer satisfaction survey results
for Spring 2025
19 June 2025
RCI Assist launched 12 May
Drop-in sessions are running from July to September
19 June 2025
Online Blood Ordering System (OBOS): version 10.1.0 release on 22 June 2025
Details of changes in the release
19 June 2025
Blood Essentials has been updated
and is now available
19 June 2025
Blood Transfusion Training (BTT) sampling and collection pathway modules
now available on e-Learning for Healthcare (e-LfH) and Electronic Staff Record (ESR)
29 May 2025
RCI's UKAS scope of accreditation updated
to include Grifols technology
29 May 2025
NHS England sickle cell and thalassaemia blood group genotyping test - patient referral and programme extension
Testing remains free of charge until 2 January 2026
06 May 2025
The go-live date for RCI Assist has been postponed
We apologise for the delay
06 May 2025
Our blood components and transport price list for 2025 to 2026
is now available
06 May 2025
Please support the clinical audit of RCI on-call referrals
starting 1 June 2025