Making a request for credit
To make a request
Please use our form (Excel 932KB)
Please try to submit your request(s) on or before 22nd of each month.
Credit can only be applied to the individual hospital or trust where the components are issued to. If components are transferred between individual hospitals or trusts, we will not credit the receiving individual hospital or trust.
Read the user guide (PDF 748KB)
3 month time limit
Please be aware that there is a 3 month time limit to claim ALL credits.
This is either:
- from the date of expiry of the product
or, in the case of transport credits
- from the date of delivery / collection of the product
We recommend you submit requests on a monthly basis
Submitting claims monthly will ensure they are not rejected because the 3 month time limit has been exceeded.