Latest version 

This is  8.4.2, which was released on the training site on 20 January 2021 and on the live site on 14 January 2021. Version changes are summarised in the release notes.


When OBOS is unavailable, please use an order form and fax or email (as an attachment) to your Hospital Services department. Then telephone to confirm receipt, it is essential you do this. 

User help and support 

Please contact an OBOS administrator in your hospital or Trust with any queries.

If you experience a system performance issue please contact your hospital IT department first, to check there are no issues, before emailing OBOS@nhsbt.nhs.uk

Administrator help and support

If you are having difficulties with user accounts please email OBOS@nhsbt.nhs.uk or contact your Customer Service Manager.

If the issue is not an N3 (N3 is the national broadband network for the English NHS) or a local one please contact your Hospital Services department. Please capture any error messages displayed to help them resolve the issue. To do this use the PrtScn key on the keyboard and paste into an email or word document.

Password reset for users and administrators

We recommend you request a password reset via the OBOS logon page, rather than locking your account if you are unsure of your password.

Please give us your ideas for improving OBOS 

We welcome your suggestions so please send them to OBOS@nhsbt.nhs.uk or speak with your Customer Service Manager.