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Customer Service


Ensuring our services are accessible, easy to use and as effective as possible

Credit requests

Forms and guidance for making a request for credit.

Request credit

Complaints & compliments

Please tell us what you think

Send us your feedback

OBOS

Information on using our online blood ordering system.

More about OBOS

Satisfaction survey results

What our customers think about our services

See the results

New blood centre

Our new Barnsley centre opens in 2020 to serve hospitals throughout Yorkshire and the East Midlands.

About the new centre

Transport

Our transport team provides a blood delivery service 24 hours a day, 7 days a week.

More about transport

Blood & Transplant Matters

Our publication for everyone working in the fields of transfusion and transplantation.

Read the latest issue