TLMs – please complete our next customer satisfaction survey

We'll be sending our survey to Transfusion Laboratory Managers on 14 September, to rate us on our blood supply, delivery and other services (it was postponed in March due to COVID-19). 

We appreciate it's hard for lab managers to find time to complete the survey so please support them: we're keen to reach our target of 100% response rate.   

The feedback is invaluable; it helps us to focus on developing our services, turning the insights we get into actions that improve our performance and your satisfaction. 

You can read the questions we will ask, along with the results of last year's survey. This webpage will be updated with the results and actions of this survey. 

Chris Philips, Head of Customer Service