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14 October update on NHSBT's state of readiness for EU exit

Read our update

Making a complaint, compliment or reporting a pack defect

Updated version of the form - FRM547

It is now easier to send us a compliment, complaint or report a pack defect. We’ve updated FRM547 to incorporate FRM546, the forms you use to send us feedback. As a result, FRM546 is no longer available and has been made obsolete.

Please destroy any paper copies of FRM546 you may have.

Chris Gallagher, Regional Customer Services Manager, North West