Improved despatch note to confirm the cold chain, in use from 30 March

We've improved the note to include temperature control details, detailing the time the component(s) was removed from temperature-controlled storage, and the type of transport box used.  The details relating to transport now allow using an electronic signature. The final section of the note gives information on what to do on receiving your order.

Date removed from cold storage and tick box for type of transport box used

These changes to the note mean you will be able to easily assess the cold chain, when you sign to confirm you have received the consignment.

received at hospital section


If you have any queries, please contact your customer service manager.

Christine Gallagher, Regional Customer Service Manager (North)