The Update

News for hospitals and the transfusion community produced by Hospital Customer Services.

Print versions of each month's Update are available in the archive

Emergency deliveries can be delivered by our drivers or couriers

We endeavour to provide the quickest service possible in the event of an emergency

Advanced Transfusion Masterclass virtual session

Book now to attend Part 1 next month

Full Rh phenotypes are not required on all red cell units

These units meet the mandatory standards required

We are withdrawing the learnPro platform, to access learnbloodtransfusion (LBT)

From 1 April 2022

New UK wide patient information leaflet - 'Receiving a Blood Transfusion'

Available July 2021

Please do not pack transport boxes with more than 4 Phase Change Materials (PCM)

Help us to protect our staff

Reporting of ABO incompatible (ABOi) titre investigations performed by RCI

To change from 20 September 2021

Accepting substitutions for orders with specific requirements

It is the responsibility of the Lab BMS to agree the substitution

Please ring your Hospital Services when requesting collect orders within an hour

It is important you do this

Transfusion Laboratory Managers rate their satisfaction with us

Our customer satisfaction results for October to March 2020 - 2021