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Increase in demand for O D negative red cells. Updated guidance published by the National Blood Transfusion Committee

Letter of communication 18 July 2019

Ordering HLA selected components

Core laboratory working hours are Monday to Friday, 9am to 5pm (excluding bank holidays).

New requests for Human Leukocyte Antigen (HLA) selected platelets
Hospital staff must first phone their local H&I laboratory to discuss patient information and testing and component requirements. An order form (FRM 558) will be faxed to the hospital by the H&I laboratory. The completed order form should be faxed back to the H&I laboratory. This form is not available on the website to ensure this essential process is followed.

Second and subsequent orders
For named patients who have previously received HLA selected platelets, please use OBOS (Online Blood Ordering System) to order specialist stock (HLA and HPA products). Orders for emergency requests and planned procedures can be placed via OBOS.

To ensure the best matched product is provided for your patient, please place orders on OBOS for planned procedures at least 24 hours in advance of the required delivery time, Monday to Friday.

  • Download a poster providing guidance on ordering HLA/HPA selected platelet

Please refer to the user guide (INF414) for guidance on how to order products using OBOS.

Out of hours requests for HLA selected platelets
HLA selected platelets for the weekend should be planned in advance during normal working hours. The out of hours service is for emergency use only not for routine orders.

Ordering HLA selected platelets when OBOS is unavailable 
If OBOS is unavailable FRM559 can be used to request repeat specialist products. During normal working hours which are Monday to Friday 9am to 5pm please fax the form to your specialist platelet service, following up with a phone call to confirm the form has been received.

Colindale fax 020 895 72973, telephone 020 895 72814

Sheffield fax 0114 3584 850, telephone 01143584806 

Out of normal working hours please fax the form to your Hospital Services department.

Instructions for completion of FRM559 / fax & telephone numbers of H&I laboratories 

Contingency telephone numbers for ordering

If you have problems contacting Hospital Services using the usual numbers, please use these numbers.