We have now updated our hospital component recall documents

The updated and improved documents are:

‘Component recall process’ showing a flow process of the interactions between hospitals and ourselves during:

- hospital reported visual abnormalities

- hospital initiated recalls and

- NHSBT initiated recalls

‘Recall reason information for hospitals’ - information for each recall type, any action required if the unit(s) have been transfused and guidance on the expected follow-up information we will provide.

Please return the components as soon as possible, so we can deal with the recall appropriately and address any issues promptly.

If you need help with the recall process or documentation, please contact Hospital Services.

Deepa Takhar - Customer Services Manager