The Update
News for hospitals and the transfusion community produced by Hospital Customer Services.
Print versions of each month's Update are available in the archive
28 August 2019
New pre-transfusion blood sampling process video
This video highlights the key steps for completing the pre-transfusion blood sampling process
28 August 2019
Please tell us how are we doing
Our next customer satisfaction survey
28 August 2019
H&I patient information leaflets update
Revised leaflets published
28 August 2019
Your feedback please on the new Blood Stocks Management Scheme website
The website has been relaunched on a new content management system
28 August 2019
Implementation Human Leukocyte Antigen (HLA) typing by Next Generation Sequencing (NGS)
Part of H&I's continuous improvement programme
28 August 2019
Please do not store links to documents on this website
Use the website to access documents, not stored links
26 July 2019
Therapeutic Apheresis Services (TAS) user satisfaction survey 2019
Results of a survey issued to 358 clinicians
26 July 2019
Patient NHS numbers required for all H&I and PGI orders
From September 2019
26 July 2019
Making a complaint, compliment or reporting a pack defect
Updated version of the form - FRM547
26 July 2019
Updated O D Negative red cells guidance published
Please review and accept the guidance into your hospital practice.