How to refer a patient

This page explains how to refer a patient for a TAS treatment.

Service operation times

Urgent referrals - our service operates 24 hours a day, 365 days a year
Non-urgent referrals - our service operates Monday to Friday, 9am to 5pm, excluding bank holidays

The steps you need to follow to make a referral depend on whether or not your Trust has a Service Level Agreement (SLA).

Telephone 0300 020 0496 (24/7, 365 days a year) to check if your Trust has an SLA.

Trusts with an SLA

Step 1 - telephone 0300 020 0496

If you're ringing Monday to Friday, 8am to 5pm, select the option for your nearest unit
If you're ringing outside these hours, select option 1

Step 2 - email a treatment request form

Email a treatment request form to your closest TAS unit (please note this link will take you to the NHSBT website for the public)

The team will be in touch with you the next working day.

Telephone 0300 020 0496 if you don't hear back the next working day

Trusts without an SLA

Page last reviewed: 4 March 2025