Making a request for credit

To make a request

Please download and complete our spreadsheet (Excel 916KB) using Google Chrome. To use this spreadsheet you need to select 'enable editing', and allow macros to be used; for instructions how to do this, see the information under the macro tab in the spreadsheet. 

Comprehensive information about credits, and how to complete the spreadsheet is available in our user guide (PDF 748KB). 

Credit will only be given to the individual hospital or trust where the components are issued to.  If components are transferred between individual hospitals or trusts, we do not credit the receiving individual hospital or trust.

3 month time limit

There is a 3 month time limit to claim a credit.

This is either:

- from the date of expiry of the product

or, in the case of transport credits

- from the date of delivery / collection of the product

We recommend you submit requests on a monthly basis

If you submit your claims each month, this will ensure they are not rejected because the 3 month time limit has passed