Making a request for credit

To make a request

Please download our spreadsheet (Excel 916KB) using Google Chrome. To use this spreadsheet you need to select 'enable editing', and allow macros to be used; for instructions how to do this, see the information under the macro tab in the spreadsheet. 

Please try to submit your request(s) on or before 22^nd of each month.

Credit can only be applied to the individual hospital or trust where the components are issued to.  If components are transferred between individual hospitals or trusts, we will not credit the receiving individual hospital or trust.

Please refer to our user guide (PDF 748KB) for information how to complete the spreadsheet.

3 month time limit

Please be aware that there is a 3 month time limit to claim ALL credits.

This is either:

- from the date of expiry of the product

or, in the case of transport credits

- from the date of delivery / collection of the product

We recommend you submit requests on a monthly basis

Submitting claims monthly will ensure they are not rejected because the 3 month time limit has been exceeded.