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Making a request for credit


Credit requests submitted on or before 22nd of each month will be processed by the end of that calendar month.

Monthly submissions

Please submit one form for your site each month, when possible, rather than stockpiling requests.


We will reconcile requests for credit against units issued to hospitals or Trusts, credits will only be provided for units directly issued to an individual hospital or Trust by us.  Credits requested for units supplied by another hospital or Trust must be claimed from that supplier.

Should there be any reason you can't use electronic version please contact your Customer Service Manager before submitting the paper form (FRM333)

Thank you.