Making a request for credit
To make a request
Please use FRM5219 (xls)
Credit requests submitted on or before 22nd of the month, will be processed by the end of that month.
Credit can only be applied to the individual hospital or trust where the components are issued to. If components are transferred between individual hospitals or trusts, we will not credit the receiving individual hospital or trust.
3 month time limit
Please be aware that there is a 3 month time limit to claim ALL credits.
This is either:
- from the date of expiry of the product
or, in the case of transport credits
- from the date of delivery / collection of the product
We recommend you submit requests on a monthly basis
Submitting claims monthly will ensure they are not rejected because the 3 month time limit has been exceeded.