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14 October update on NHSBT's state of readiness for EU exit

Read our update

Request for emergency delivery

Emergency delivery process (during OBOS downtime) 

The hospital blood transfusion laboratory must:

  • Complete the relevant sections of the emergency component request form
  • Fax this form to your local blood centre
  • Telephone to confirm receipt. This call marks the start time of the delivery
  • Please confirm details such as target delivery time during the call 

In extraordinary circumstances we will issue products without a fax, but hospitals must recognise that mistakes are possible where written confirmation of an order is not received.

Without the confirmation telephone call there is a risk that these requests are not processed immediately.