Customer satisfaction survey result Autumn 2022
Our services show high standards and long-term improving trends
Our satisfaction survey tells us that we are doing well in providing hospital transfusion teams with the blood components, diagnostics services and support they need.
Please be reassured we are taking notice of your views to enhance services further, for example we are continuing a review of routine deliveries and are working with our couriers to deliver great service.
Chris Philips - Head of Hospital Customer Services