The Update
News for hospitals and the transfusion community produced by Hospital Customer Services.
Print versions of each month's Update are available in the archive

25 September 2025
We are launching a new credit request form and an updated user guide
on 6 October 2025

25 September 2025
Therapeutic Apheresis Services (TAS) will begin moving patient and donor care to a digitally-managed platform, TAS Connect
from mid November 2025

25 September 2025
Field Safety Notice issued in relation to reagents used for HLA B27 testing
FSN 2025-05_FastQ B27

25 September 2025
Spaces are available on autumn Transfusion Science courses
Book now

25 September 2025
Updated SaBTO guidelines on patient consent and shared decision-making for blood transfusion
are now published on the Wiley online library

25 September 2025
The September go-live for apheresis platelets in platelet additive solution (PAS) and plasma has been postponed
Further validation work is required

25 September 2025
Register to attend RCI Assist drop-in sessions
Sessions are running each month from November 2025 to March 2026

25 September 2025
Blood Stocks Management's (BSMS) VANESA data entry recommendations for hospitals
From September 2025

25 September 2025
Reminder: disruption due to elfh hub transfer to the Learning Zone
October 2025

29 August 2025
Advanced Transfusion Masterclass returns this autumn
The theme of the masterclass is neonatal and paediatric transfusion