Complaints and Compliments
We strive to provide a good, timely and cost effective service to our customers, so if we fail to deliver the service you expect please let us know.
- To report a defect with blood bag (DOC)
- Process to report a leaking pack (PPT)
- Send us your complaints or return a product (DOC)
- Complaints procedure (DOC)
- Please send to NHSBT.firstname.lastname@example.org