Business Continuity

We take our responsibilities for the blood supply chain very seriously, and have certificated its arrangements to ISO22301 which is the International Standard for Business Continuity management.

Mission statement

To provide leadership, advice and support to deliver a world leading Business Continuity Management System for NHSBT, supporting the wider NHS in its emergency response arrangements, and providing a high degree of assurance around the security and sustainability of the organisation's key products and services.

National and local emergency teams

We have contingency plans for standing up national and local emergency teams who have been trained and exercised in a wide range of scenarios and are resourced and empowered to manage any incident which threatens the continuity of the blood supply chain. The people who work on these teams are experts in their respective parts of the business ranging from senior managers to clinicians and other health care professionals.

Mass Casualty plan

We have our own Mass Casualty plan, which has been informed by the UK Government’s National Resilience Planning Assumptions. This plan allows us to stand up our national and local teams very quickly without waiting for notification, and also includes our partner blood services across the UK.

If you have any queries in relation to planning or preparedness, please contact your Customer Services Manager.