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What you tell us allows Customer Services to become ‘your voice’ and deliver your messages throughout NHSBT. A vital part of the partnership we have with you, our customers.
We know that surveys take time but the Voice of the Customer (VoC) allows us to turn insights into actions that improve performance, customer satisfaction and operational efficiency.
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1.1 Revisions to Iron in your diet patient information leaflet and educational resources
1.2 Invitation to submit an abstract for the SHOT Symposium 12 July 2017
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1.1 Choosing Wisely UK campaign launch
1.2 NICE guidance for fetal Rh D genotype
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Events and Courses
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NHSBT Patient leaflets that we'd like to bring to your attention:
Website features that we'd like to bring to your attention:
NHSBT Online Blood Ordering System;
Specialist Services electronic reporting using Sunquest ICE;
Find out more about the Clinical Audits that NHSBT run.
Find out about our wide range of specialist diagnostic services
Advice on clinical management and investigation of serious adverse reactions
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