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What you tell us allows Customer Services to become ‘your voice’ and deliver your messages throughout NHSBT. A vital part of the partnership we have with you, our customers.
We know that surveys take time but the Voice of the Customer (VoC) allows us to turn insights into actions that improve performance, customer satisfaction and operational efficiency.
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Use this search to find the phone number you require;
1.1 The addition of HbS to the Electronic Despatch Note (EDN)Service
1.2 Histocompatibility and Immunogenetics (H&I) test request forms
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2.1 National comparative audit of lower gastrointestinal bleeding and the use of blood
2.2 British Committee for Standards in Haematology (BCSH) Guidelines for Pre-transfusion Compatibility Procedures (2012) - Scenarios for Defining a Historical Sample
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3.1 Training & Education Events and Courses
View all Training and Education
NHSBT Patient leaflets that we'd like to bring to your attention:
Website features that we'd like to bring to your attention:
NHSBT Online Blood Ordering System;
Specialist Services electronic reporting using Sunquest ICE;
Find out more about the Clinical Audits that NHSBT run.
Find out about our wide range of specialist diagnostic services
Advice on clinical management and investigation of serious adverse reactions
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