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Commercial and Customer Service


Ensuring our services are accessible, easy to use and as effective as possible

Credit requests

Forms and guidance for making a request for credit.

Request credit

Complaints & compliments

Please tell us what you think.

Send us your feedback

OBOS

Information on using our online blood ordering system.

More about OBOS

New blood centre

Our new Barnsley centre opens in 2020 to serve hospitals throughout Yorkshire and the East Midlands.

About the new centre

Who we are

Teams in Commercial and Customer Services.

Find out about our teams

Customer satisfaction survey

We send our survey to Transfusion Laboratory Managers twice a year.

About the survey

Transport

Our transport team provides a blood delivery service 24 hours a day, 7 days a week.

More about transport

Blood and Transplant Matters

A publication for everyone working in the fields of transfusion and transplantation.

Read the latest issue