For Action

Please use our address labels for sample boxes

There has been an increase in the number of sample boxes sent to RCI, H&I and IBGRL which are not labelled correctly. This leads to delays in testing and reporting, and samples being rejected because they have been stored under the wrong conditions.

Can we please ask you to print-out and use our pre-addressed labels which will ensure boxes are correctly labelled for: 

Thank you for your co-operation.

Rhian Edwards, Customer Service Manager - South West