Voice of the Customer
Summary reports
- Latest - July to September 2017 (PPT)
- April to June 2017 (PDF)
- December 2016 (PPT)
- June 2016 (PPT)
- March 2016 (PPT)
- January 2016 (PDF)
Thank you for taking your valuable time to complete our satisfaction survey. Your feedback helps us to focus on improving our services, turning the insights we get into actions that improve performance, customer satisfaction and operational efficiency.
What you tell us allows Customer Service to become your voice and deliver your messages throughout NHSBT. This is a vital part of the partnership we have with you, our customers.
Hospital Customer Service